Manager

Position description

The Laboratory Manager provides direction, leadership and support for the day-to day operations and facilitates the on-going development of department technical and clerical staff. The Laboratory Manager is responsible for meeting the planning objectives of Laboratory Services.

By providing exceptional leadership, the Laboratory Manager supports the Royal Victoria Regional Health Centre (RVH) strategic plan and MY CARE philosophy which includes the:
o Vision – Making Each Life Better. Together.
o Mission – Exceptional Care is Our Passion. Safety is Our Promise
o Values – Work Together. Respect All. Think Big. Own It. Care.

MAJOR RESPONSIBILITIES
• By effectively implementing and maintaining Human Resources systems and practices, the Manager, builds an effective team and fosters a positive work environment within the department.
• Effectively plans Human Resources requirements, developmental needs and staff selection to provide maximum team effectiveness and departmental service.
• Develops and approves staff schedules based on patient care needs.
• Ensures that a contingency plan for staff replacement (e.g. illness) is prepared, maintained and communicated to prevent major impacts on client service.
• Encourages and facilitates staff involvement in decision-making, equipment purchases and changes in practices/procedures.
• Facilitates timely and ongoing communication strategies, i.e. staff meetings, bulletin boards, electronically
• Develops orientation and training plans for new staff.
• Recognizes staff efforts and achievements.
• Conducts performance appraisals, disciplinary and attendance reviews.
Qualifications:

Certification in Medical Laboratory Technology from a recognized post-secondary institute

Advanced Registered Technologist certification (ART) or Bachelor of Science required

Three to five years related clinical and/or management experience required

Active CMLTO Registration required

Quality Manager, Quality Auditor or Management System Certification by a recognized institute preferred

Completion of Canadian Healthcare Association (CHA) management course(s) or equivalent would be an asset

Membership and participation in a relevant professional organizations

Demonstrated knowledge of Ontario Laboratory Accreditation program required

Demonstrated knowledge of current technologies within the field

Excellent human resources management and leadership skills

Demonstrated interpersonal skills and ability to work effectively and professionally with staff, physicians, volunteers, patient families, and visitors

Excellent verbal and written communication skills

Excellent organizational skills and ability to handle multiple projects at a time in a cost effective manner

Ability to perform duties independently and as a team member, with high degree of motivation and independent judgment

Demonstrated commitment to excellent attendance and schedule flexibility

Excellent conflict resolution and change management skills

Demonstrated strong critical thinking and problem-solving ability

Demonstrated computer skills and knowledge of word processing and spreadsheet

Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and other computer software

Demonstrated excellent written and oral communication skills

Demonstrated commitment to continuing education and performing mandatory reviews